Introducing the PerceptionMonitor™ Approach

The PerceptionMonitor™ enables you to take snap shots of current situations giving you the overall view of how staff, clients or partners value your leadership, product or service.   PerceptionMonitor™ is a web based tool providing secure, consistent and reliable access to those you invite to take part in the programme. Developed around proven methodology discovered at the Harvard Business School, the PerceptionMonitor™ is used to analyse eleven key elements of your company or partner relationships.

The tool allows us to view the entirety of an organisation, first as a whole, then the relationships between the elements, the effects they have on each other and the gravitational pull that exists between the elements.  PerceptionMonitor™is designed to capture perceptions around three common feelings: negative, indifferent and positive. It can be used as a stand alone tool or as part of one of InfraNet Dynamics' services enabling you to monitor real time progress and development within your company during a time of change or evolution. 

Fact: More than 80% of Business Decisions are based upon assumptions and opinions

Using the PerceptionMonitor™ you gain benefits of:

• Improve your customer loyalty and relationship effectiveness
• Make decisions based upon facts that are driving perceptions
• Real time monitoring and dynamic viewing show the health of your business relationships
• Assess alignment of key elements, leading to a more harmonised supplier/client or manager/team relationship

PerceptionMonitor™ acts a vitial component to  change management, helping determine effective areas for action by management with internal Team Alignment to the change process.  It also acts as a consistent approach and toolset for driving Customer and Partner Alignment of business objectives and goals.  Ultimately increased team moral, business alignment and strong customer/partner engagement can lead to a 30-40% increase in business effectiveness*1.

Following Harvard research we have found all relationships be defined  11 elements are defined as:
Strategy, Leadership, Communications, Measurement, Clients, Staffing, Sales, Structure, Culture, Innovation, and Delivery

Please contact us now for more information and free demonstration of the PerceptionMonitor™
Click here to Download Product Data Sheet

*1 (Frank Carrubba, HP Labs Research “Clicks & Mortar – David Pottruck & Terry Pearce” )